Paying your MyCard account

You can choose to pay your account via the following options:

BPAY® is a bill payment service that lets you pay your bills day or night. You can use BPAY® to make payments from another account to your MyCard account. Here's what you'll need:

• BPAY® Biller Code: this can be found at the bottom of your statement.
• Customer Reference Number (CRN): This is your MyCard account number, which you'll find on your statement. 

Keep in mind, BPAY® payments can usually take up to three business days to process. To avoid late fees or extra charges, check the cut-off and processing times to make sure your payment can be received before the payment due date (listed on your statement).

Learn how to add billers, set up and use BPAY® to pay your bills simply and securely.

AutoPay (Direct Debit) can be a convenient way to automate your monthly repayments, reducing the hassle of having to remember due dates.

Once set up, your repayments will automatically be deducted each month from the bank account you choose.

Your chosen account must be in your name, and there must be enough funds available on the payment due date (listed on your statement) to avoid missed payments and subsequent fees or charges.

Instructions for the MyCard App or MyCard Online

1. Login to your account.
2. Select Pay. 
3. Scroll to Make payments.
4. Select Make a repayment.
5. Scroll to AutoPay (Direct Debit).
6. Select Setup. 
7. Enter the account name, BSB and account number you're paying from.
8. Select the amount you’d like to pay each month.
9. Follow the prompts.

Instructions for manual form 

1. Download and print the AutoPay (Direct Debit) form.
2. Complete and sign the form.
3. Return your completed form to us via the email or mailing address provided.

Please note it can take up to 2 business days for your AutoPay (Direct Debit) payment to be cleared from the bank account you have nominated to be debited. Until the payment is cleared, these funds will not be available for use.

Your monthly statement will tell you the minimum payment due, as well as the date the payment needs to be received by to avoid late fees. Alternatively, you can see the minimum payment due on the home screen after you log into either the MyCard App or MyCard Online.

When you make a payment to your account, through direct debit or BPAY, the available credit limit is updated as soon as the payment is processed.