Read our App and Online Terms of Use. Interest rates, fees and charges apply and are subject to change, correct as at today. Approval and credit limit are subject to our credit assessment criteria. Read our Credit Card Terms and Conditions and Other Important information.
We're aware of scam emails being sent that impersonate MyCard asking customers to verify their account details to restore full access to their account. Do not click the link or provide any information.
- The email will say that we reached out regarding a manual verification required for your account and that we have temporarily limited certain card features. They will provide a link for you to click to restore the features by completing a verification process.
- Do not reply to the message, click the link or copy the URL into your browser and block the sender immediately.
If you have received this type of email or text message, please report it via email as an attachment to: phish@mycard.com.au. If you have provided information, contact us on 13 24 84 or +61 2 8225 0615 if you are overseas immediately.
Important things to note about your credit limit
You can only request to decrease your credit limit. Credit limit increases are not available at this time.
How to decrease your credit limit
Follow these steps to request a decrease to your credit card limit via the MyCard App or MyCard Online.
- Log in to the MyCard App or MyCard Online
- Select Account Details
- Select Change credit limit
- Follow the prompts to select your new credit limit (decrease only)
Credit limits
The minimum and maximum credit limits for MyCard Credit Card accounts vary per product, which are listed here.
Please note, MyCard Plus, Standard, Platinum, Platinum Qantas and Ready Credit are no longer for sale.
MyCard Credit Cards
- MyCard Prestige: $20,000 to $100,000
- MyCard Prestige Qantas: $20,000 to $100,000
- MyCard Premier: $10,000 to $100,000
- MyCard Premier Qantas: $10,000 to $100,000
- MyCard Rewards: $2,000 to $100,000
- MyCard Clear: $2,000 to $100,000
- MyCard Simplicity: $2,000 to $100,000
- MyCard Plus: $2,000 to $7,500
- MyCard Standard: $2,000 to $20,000
- MyCard Platinum: $6,000 to $100,000
- MyCard Platinum Qantas: $6,000 to $100,000
MyCard Ready Credit
- Minimum limit amount: $5,000
- Maximum limit amount: $75,000
The credit limit process
Decreasing your credit limit
You can request to decrease your credit limit using the MyCard App or MyCard Online. Please note, for credit limit decreases, you can't go any lower than your current outstanding balance or the minimum credit limit applicable to your MyCard.
Don’t have the MyCard App?
Download the MyCard App today for a more convenient banking experience.
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