Existing cardholders: Find out what you need to know about the move to MyCard including important information about managing your account and helpful FAQs.

New applications: Applications for new MyCard credit cards are coming soon.

What is an online account statement?

Online account statements are your electronic account statements that you can access through the MyCard App or MyCard Online at your convenience. This means you can:

  • Access up to seven years’ worth of statements via MyCard Online and up to seven years’ worth in the MyCard App
  • Keep track of your spending and upcoming account repayments
  • View and download your statements

How to access online account statements and letters

Use the MyCard App on your preferred device or MyCard Online through a web browser to access your account statements online.

Instructions to access and download online account statements

  1. Log in to the MyCard App or MyCard Online
  2. Choose your account
  3. Select View statements
  4. Your statement will appear as a PDF file, which you can download.

View or manage how your receive statements

To view or manage how you receive statements, either online only or via paper statements, follow these steps:

Instructions for web browsers and mobile devices

  1. Log in to your account via the MyCard App or MyCard Online
  2. Select More
  3. Select Statements
  4. Select Statement preferences and follow the prompts

Please note, for all MyCard products except MyCard Simplicity and Classic Plus, a $2 fee applies for every paper statement which may be waived under limited circumstances.

How to view your letters online

If you’re enrolled for electronic communication, where possible, we will communicate with you about your card or account via electronic channels like email. You will still need to maintain a current mailing address with us, as we can’t use electronic channels for all communication. You can manage your preference for electronic communication via the MyCard App or MyCard Online.

Instructions to view letters online:

  1. Log in to the MyCard App or Mycard Online
  2. Select Profile settings
  3. Select Documents
  4. Select View letters

Don’t have the MyCard App?

Download the MyCard App today for a more convenient banking experience.