Skip to

Main content Login
mycard
  • Credit Cards
  • Rewards Program
  • Insights
  • Help and support
  • About us
Login , opens in new window

  • Credit Cards
  • Rewards Program
  • Insights
  • Help and support
  • About us

Manage your MyCard account

Learn how to complete simple banking tasks yourself using your smartphone, tablet or desktop computer. We’ve got helpful instructions to guide you through the basics.

  1. Help and support
  2. Manage your MyCard account

Make changes to your account

  • Retrieve and reset your account login details
  • Reset your card PIN
  • Update your contact details
  • How to close your MyCard account

Bank statements, letters and notifications

  • Access online account statements and letters

Managing payments and transfers

  • Paying your MyCard account
  • How to make BPAY payments
  • Cancelling your direct debit and recurring payments
  • What is a balance transfer?

Online and account security

  • How to troubleshoot MyCard Online issues
  • Open banking
  • Travelling overseas and keeping your card safe

Take control of your card

  • Report a lost or stolen card
  • Dispute a transaction

Off-sale products

  • MyCard Standard
  • MyCard Plus
  • MyCard Platinum
  • MyCard Platinum Qantas
  • MyCard Ready Credit

Other helpful resources

Fraud and scams

Learn how to report a fraud or scam, find out about common scams and how we are protecting you.

Help and support

Use our helpful guides to complete many common banking tasks or find the support you need.

Top
Quick links
  • Contact Us
  • Move to MyCard
  • Report a lost or stolen card
  • Scams/security
  • Accessibility
  • Help and support
Policies and terms
  • Important information
  • Financial Services Guide (FSG)
  • Target Market Determinations (TMDs)
  • Privacy
  • Website terms
  • Useful forms
Connect with us
  • Instagram

  • Facebook

Biller code: 49502

Get the MyCard App

Download on the App Store
Get it on Google Play

MyCard branded credit products are issued by National Australia Bank Limited (ABN 12 004 044 937, AFSL and Australian Credit Licence 230686) (“NAB”). Our/us/we/The MyCard Team means NAB.

MyCard acknowledges the Traditional Owners of the land as Australia’s First Peoples and recognises their continuing connection to lands, water and country. We pay our respects to Elders past and present.

The information contained on this website is intended to be of a general nature only. It has been prepared without taking into account any person’s objectives, financial situation or needs. Before acting on this information, you should consider whether it is appropriate for your circumstances.

© National Australia Bank Limited ABN 12 004 044 937 AFSL and Australian Credit Licence 230686.

Sitemap