Explore our contact information and get support for all our products.
Existing cardholders: Find out what you need to know about the move to MyCard including important information about managing your account and helpful FAQs.
New applications: Applications for new MyCard credit cards are coming soon.
Terms and conditions
Find terms and conditions for our credit card products for information including key features, benefits, risks and the associated costs and fees.
Fees and charges
View our fees and charges for MyCard credit card products.
Useful forms
Here are some useful forms relating to our credit card products.
Target Market Determinations
A Target Market Determination (TMD) describes who a product may be suitable for, based on likely needs, objectives and financial situations. It doesn’t replace terms and conditions or product disclosure statements. It’s important that you read and understand these disclosure documents before taking out one of our products.
Policies and guides
Here are some policies and guides related to our credit card products including our Privacy Policy, our Financial Services Guide and our App and Online terms of use.
Banking Code of Practice
The Banking Code of Practice is an industry code that’s published by the Australian Banking Association (ABA). MyCard is brought to you by NAB, which is a long-standing member of the ABA and a subscriber to the Code.