We're aware of scam emails being sent that impersonate MyCard asking customers to verify their account details to restore full access to their account. Do not click the link or provide any information.

  • The email will say that we reached out regarding a manual verification required for your account and that we have temporarily limited certain card features. They will provide a link for you to click to restore the features by completing a verification process.
  • Do not reply to the message, click the link or copy the URL into your browser and block the sender immediately.

If you have received this type of email or text message, please report it via email as an attachment to: phish@mycard.com.au. If you have provided information, contact us on 13 24 84 or +61 2 8225 0615 if you are overseas immediately.

Make every Point take you further

Transfer your MyCard Reward Points to Flybuys and Velocity Frequent Flyer Programs.  From shopping to travel, points transfer brings value and flexibility to your MyCard Reward Points.

Please note: Points transfer is only available for MyCard Rewards, Premier, Prestige and Platinum cardholders.

Seamless redemption

Redeem directly and securely from the MyCard App or MyCard Online.

Real value

Convert your MyCard Reward Points into Flybuys or Velocity Points.

Freedom to choose

Use Points your way. For groceries, flights or that little luxury.

Please note: Minimum transfers and eligibility criteria apply.

How to transfer your Points

Instructions for the MyCard App and MyCard Online

  1. Log into your MyCard App or MyCard Online. 
  2. Click on Redeem MyCard Reward Points to open the MyCard Rewards Portal.
  3. On the top navigation bar select Points Transfer.
  4. Select your preferred transfer partner from the available list.
  5. Follow the prompts to initiate your Points transfer.

Our Rewards Program credit card range

Not a MyCard Rewards, Premier or Prestige cardholder yet? Explore the card that suits your lifestyle. Please note, MyCard Platinum and Classic Plus are no longer for sale.

MyCard Rewards

Earn points on your everyday spend and turn them into rewards you love.

Annual fee: $199 p.a.

Minimum Credit Limit $2,000.

Purchase Rate 22.49% p.a.

MyCard Premier

Elevate every moment with rewards and travel benefits.

Annual fee: $300 p.a.

Minimum Credit Limit $10,000.

Purchase Rate 22.49% p.a.

MyCard Prestige

Premium travel benefits with our highest points earning card.

Annual fee: $700 p.a.

Minimum Credit Limit $20,000.

Purchase Rate 22.49% p.a.

Don’t have the MyCard App?

Download the MyCard App today for a more convenient banking experience.

Other ways to redeem

Pay with Points

Redeem your Reward Points to receive a credit back on almost any purchase with Pay with Points.

Redeem Giftcards

Redeem your Reward Points for Giftcards with over 50 brands and stores to choose from.

Cashback or Annual Fee credit

Redeem your Points for cashback or a credit towards your Annual Fee.

FAQs

No. Points transfer requests cannot be cancelled or reversed. Once your Points are transferred, the Points may not be converted or transferred back to your MyCard Rewards.

Once the Points have been transferred, they will be subject to the terms and conditions of the applicable loyalty program which you have nominated. Please contact the participating loyalty program directly for further information or a copy of their terms and conditions.

We are not liable for the services provided by the participating loyalty programs.

Yes, you can transfer all of your Reward Points, however a minimum Points transfer limit applies. To check your minimum Points transfer limit: 

  1. Log into your MyCard App or MyCard Online
  2. Click on Redeem MyCard Reward Points to open the MyCard Rewards Portal
  3. On the top navigation bar select Points Transfer 
  4. Select your preferred partner to know the minimum Points transfer limit

Yes, a minimum points transfer limit applies. To check your minimum points transfer limit:

  1. Log into your MyCard App or MyCard Online
  2. Click on Redeem MyCard Reward Points to open the MyCard Rewards Portal
  3. On the top navigation bar select Points Transfer
  4. Select your preferred partner to know minimum points transfer limit.

There is no limit to the number of times you can transfer your MyCard Reward Points to a loyalty program, provided your Account is in good standing (for example, your Account is not in default, suspended or closed).

It may take up to 28 business days for the MyCard Reward Points to be posted to the loyalty program.

MyCard Reward Points will be deducted immediately from your MyCard Reward Points balance.

No. The first and last names on your credit card Account and the participating loyalty program membership Account must match to transfer Points between the Accounts.

Things you should know

Important information