We're aware of scam emails being sent that impersonate MyCard asking customers to verify their account details to restore full access to their account. Do not click the link or provide any information.

  • The email will say that we reached out regarding a manual verification required for your account and that we have temporarily limited certain card features. They will provide a link for you to click to restore the features by completing a verification process.
  • Do not reply to the message, click the link or copy the URL into your browser and block the sender immediately.

If you have received this type of email or text message, please report it via email as an attachment to: phish@mycard.com.au. If you have provided information, contact us on 13 24 84 or +61 2 8225 0615 if you are overseas immediately.

Giftcards are easy to redeem and delivered fast

Turn your MyCard Reward Points into everyday value with Giftcards from Australia’s most trusted brands. Whether you’re topping up the weekly shop or gifting something special, Giftcards make your MyCard Reward Points feel instantly rewarding. Easy to redeem and delivered in less than four hours. 

Please note, Giftcards are only available for MyCard Rewards, Premier, Prestige and Platinum cardholders.

Use points to shop online

Use your points for Giftcards from a range of popular brands.

Delivered fast, no postage

Most Giftcards are delivered straight to your inbox within four hours.

Great for gifts or everyday essentials

Use them for groceries, gadgets, or a spontaneous treat.

Our Rewards Program credit card range

Not a MyCard Rewards, Premier or Prestige cardholder yet? Explore the card that suits your lifestyle. Please note, MyCard Platinum and Classic Plus are no longer for sale.

MyCard Rewards

Earn points on your everyday spend and turn them into rewards you love.

Annual fee: $199 p.a.

Minimum Credit Limit $2,000.

Purchase Rate 22.49% p.a.

MyCard Premier

Elevate every moment with rewards and travel benefits.

Annual fee: $300 p.a.

Minimum Credit Limit $10,000.

Purchase Rate 22.49% p.a.

MyCard Prestige

Premium travel benefits with our highest points earning card.

Annual fee: $700 p.a.

Minimum Credit Limit $20,000.

Purchase Rate 22.49% p.a.

How to redeem Giftcards

Instructions for the MyCard App or MyCard Online

  1. Log into your MyCard App or MyCard Online.
  2. Click on Redeem MyCard Reward Points to open MyCard Rewards Portal.
  3. On the top navigation bar select Giftcards.
  4. A confirmation pop-up will appear, transferring you to the Giftcard store. Select Confirm.
  5. Select your preferred merchant from the available list and follow the prompts to redeem your Giftcard.

Please note: Successfully redeemed Giftcards will be available in your Giftcard wallet under your profile section.

Don’t have the MyCard App?

Download the MyCard App today for a more convenient banking experience.

Other ways to redeem

Pay with Points

Redeem your MyCard Reward Points to receive a credit back on almost any purchase with Pay with Points. 

Cashback or Annual Fee credit

Convert your MyCard Reward Points to Cashback or get a credit back on your Annual Fee.

Transfer Points

Transfer your MyCard Reward Points to Flybuys or Velocity Frequent Flyer Programs.

FAQs

Giftcards will be sent directly to your registered email address.

For Giftcard redemptions, it will only be sent to your registered email address. If you wish for us to send it to a different email address that is not registered, then you must update your email address with your preferred one via MyCard Online or the MyCard App or by contacting us.

Your Giftcard will be delivered within two hours to your registered email address. You can also view purchased Giftcards in your Giftcard wallet under the profile section.

All redemptions are final and may not be cancelled or returned.

Things you should know

Important information