Making payments to your account: You can find details on how to make payments to your account here. Your new BPAY reference number is in your MyCard statement, but payments using your previous BPAY details will still be applied to your account.
Getting copies of your statements: You can download statements from November 2023 onward via the MyCard app or MyCard Online. For earlier statements, you can request them through chat with us in MyCard Online. Only the accountholder can view or request statements.
Accessing MyCard Online: refer to our FAQs on how to retrieve your MyCard user ID and log in for the first time.
Who we are
MyCard provides a range of credit card products to suit different customer needs.
Our products are issued by NAB under NAB’s banking license however they are unique to the MyCard brand. This means we operate independently to NAB branded products, and your accounts are managed and serviced digitally through the dedicated MyCard Online Servicing channels. This includes the MyCard App and MyCard Online with chat and phone servicing options also available – we don’t offer in-branch services.
As we’re brought to you by NAB, one of Australia’s most established banks, we have the resources and infrastructure to help protect your security and privacy online. We use advanced encryption technology to safeguard your information and have security measures in place to help keep your accounts secure.
Our mission
At MyCard, our mission is to deliver credit cards that fit your lifestyle. Whether you’re managing everyday expenses, maximising Points and Rewards, or planning your next big move, our range of cards and exclusive benefits help you get more out of every moment.
So you can turn today into something bigger tomorrow.
MyCard. Your ticket to more.
Who is MyCard for?
MyCard is for the savvy optimist, those who spend today to make things happen tomorrow, providing customers with a new look and feel and simple digital experience.
From no annual fees or low-rate cards that put you in total control, to premium cards that let you tap into a world of more, every MyCard is built around the way our customers live, spend and travel.
Our MyCard Credit Cards are designed with different customers in mind and with different needs, comes different benefits. There’s a MyCard for everyone. Explore MyCard Credit Cards.
Things you should know
Important information
Interest rates, fees and charges apply and are subject to change, correct as at today. Approval and credit limit are subject to our credit assessment criteria. Read our Credit Card Terms and Conditions and Other Important information.