Once you have received your new card, follow these instructions to set up your account.
Once you have set up your account, follow these steps to activate your card.
If you're having trouble activating your card, you can call us on 13 24 84 (or +61 2 8225 0615 if overseas).
Download the MyCard App today for a more convenient banking experience.
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The plastic used in your card is 82% recycled. Other components of the card, such as the chip, antenna, and magnetic strip are not made using recycled material.
The card using recycled plastic will be sent as your existing card nears its expiry date, unless you request a new card before then for a different reason (for example, to replace a damaged card or a card that has been lost, stolen or compromised).
No, our cards cannot be recycled at the moment.
The recycled plastic is certified by UL Environmental Claim Validation. Find out more information about the certification.
Read our App and Online Terms of Use for more information about the MyCard App and MyCard Online.
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