AWP Australia Pty Ltd ABN 52 097 227 177 AFSL 245631 (trading as Allianz Global Assistance) under a binder from the insurer, Allianz Australia Insurance Limited ABN 15 000 122 850 AFSL 234708 (Allianz) has issued a Complimentary insurance group policy to National Australia Bank Limited (ABN 12 004 044 937, AFSL and Australian Credit Licence 230686) (“NAB”) which allows eligible NAB account holders and cardholders to claim under it as third party beneficiaries by operation of s48 of the Insurance Contracts Act 1984 (Cth). NAB is the credit provider and issuer of MyCard branded credit cards. Our/us/we/The MyCard Team means NAB unless the context otherwise requires it. Any advice on insurance is general advice only and not based on any consideration of your objectives, financial situation or needs. The terms, conditions, exclusions, limits and applicable sub-limits of the group policy are set out in the MyCard Credit Cards Complimentary Insurance Policy Information Booklet, opens in new window which may be amended from time to time. Neither NAB nor any of its related corporations guarantee this insurance.
Existing cardholders: Find out what you need to know about the move to MyCard including important information about managing your account and helpful FAQs.
New applications: Applications for new MyCard credit cards are coming soon.
Policy information booklet
There are important changes to complimentary insurances available under certain eligible cards.
The MyCard Credit Cards Complimentary Insurance Policy Information Booklet will be updated for changes becoming effective 15 May 2026. These changes will apply to certain eligible cards for events occurring on or after this date.
View the existing booklet: MyCard Credit Cards Complimentary Insurance Policy Information Booklet (PDF, 583KB), opens in new window.
Changes effective from 15 May 2026
Removal of International and Domestic Travel Insurance, and Rental Vehicle Excess Insurance (in Australia)
The cards below will no longer have complimentary International and Domestic Travel Insurance, and Rental Vehicle Excess Insurance in Australia on or after 15 May 2026:
- MyCard Rewards Card (excluding previously Card Services Silver Rewards Mastercard)
- MyCard Platinum Card
- MyCard Platinum Qantas Card
- MyCard Clear Card (previously Card Services Platinum Low Rate Mastercard)
This means you’ll need to make your own alternative insurance arrangements to be covered on or after 15 May 2026.
What does this mean for travel?
| Date of claimable event before 15 May 2026 | Date of claimable event on or after 15 May 2026 |
|---|---|
Date of claimable event before 15 May 2026 For cardholders of the above listed cards who meet eligibility, claims are assessed according to the Insurance Policy Information Booklet in effect on the date of the claimable event. If the Insurance Policy Information Booklet is not listed above, please contact us via mycard.com.au/contact-us to request a copy of the Booklet or if you have any questions. | Date of claimable event on or after 15 May 2026 For cardholders of the above listed cards who meet eligibility and the claimable event is on or after 15 May 2026, you will no longer have International and Domestic Travel Insurance, or Rental Vehicle Excess Insurance in Australia. Claims will be assessed according to the new MyCard Credit Cards Complimentary Insurance Policy Information Booklet effective 15 May 2026. (PDF, 583KB), opens in new window |
We’ll communicate further details of these changes, along with the MyCard Credit Cards Complimentary Insurance Policy Information Booklet (PDF, 583KB), opens in new window closer to the time.